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GRATITUDE INC
APAC · AFRICA · U.S.A

Consumer Banking Relationship Agent (International Voice) - CGI Taguig

33 Views 35 minutes ago
Experience 1–21 Year(s)
₱
Salary ₱ 18 – 23K p.m
Location Manila - Makati, Cavite Calabarzon - Taguig
10 candidate(s) already applied

Job Description

Consumer Banking Relationship Agent - CGI Taguig*


*Company:* CGI

*Location:* McKinley, Taguig City - 100% Onsite

*Shift:* Fixed Night Shift

*Job Type:* Full-time


About the Role

Join CGI Taguig as a Consumer Banking Relationship Agent. You will be handling international banking customers, assisting with account-related inquiries, and delivering excellent customer service for a global banking account.


Salary & Benefits

- *6 months experience:* PHP 18,000 basic

- *1-2 years experience:* PHP 20,000 - 21,000 basic

- *2-3 years experience:* PHP 22,000 - 23,000 basic

- Plus PHP 3,200 allowance

- Joining bonus equivalent to one month's basic salary


Qualifications

- Minimum 6 months of voice account or customer service experience is required

- BPO experience is required, specifically handling an international voice account

- Open to graduates, undergraduates, and career shifters

- Must have excellent conversational communication skills

- Must be amenable to work 100% onsite in McKinley and follow a fixed night-shift schedule

- Stable employment history: minimum of 1 year tenure with each company




Key Skills

9 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills Call Centre skills International BPO BPO call centre International voice process experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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