Consumer Banking Relationship Agent

Consumer Banking Relationship Agent

Qualifications:

• Minimum 6 months of voice account or customer service experience is required.

• BPO experience is required, specifically handling an international voice account.

• Candidates with contact center experience exclusively with local companies/accounts (e.g., GCash, local banks, or local telcos) are not qualified.

 Candidates must have a minimum of 1 year of tenure with each company.

• Open to graduates, undergraduates, and career shifters.

• Must have excellent conversational communication skills.

• Must be amenable to work 100% onsite in McKinley and follow a fixed night-shift schedule.

Salary Ranges:

PHP 18,000 basic (6 mos exp),

PHP 20-21,000 basic (1-2 yrs exp),

PHP 22-23,000 basic (2-3 yrs exp)

Plus a PHP 3,200 allowance and a joining bonus equivalent to one month’s basic salary

Process: Send the screening notes (see below) > Validation > Njoyn Registration > Invite to virtual via MS Teams

Screening Notes (Recruiters should include this every upload of CV)

Current Location:

Open To Work On Site? Yes Or NO (if NO, Will Be Rejected)

Total Years Of Work Experience (BPO And NON BPO):

Total Years Of BPO Experience:

Open To Shift Schedule? Yes Or NO (if NO, Will Be Rejected)

Previous Monthly Salary Package:

Expected Basic Salary:

Availability To Start:

STRICTLY NO SCREENING NOTES, NO VALIDATION!