CSR -Insurance Account -EXL Cebu
Job Description
Key Skills
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Job Title: Customer Service Representative
Company: EXL Cebu
Industry: BPO
Account: Insurance
Location: Cebu City
Work Setup: Onsite
Work Schedule: Shifting
Employment Type: Full-Time
Start Date: August
Salary: 18,000 to 20,000 package
Requirements:
- 2nd year college completed with no back subjects
- Minimum 1 year BPO Voice experience required
- Willing to work onsite
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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