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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K

39 Views 3 days ago
Experience 1–24 Year(s)
₱
Salary ₱ 22 – 25.5K p.m
Location NA
10 candidate(s) already applied

Job Description

 CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K - 6 Months bpo Exp Required*


*Company:* Concentrix - San Lazaro, Manila

*Location:* San Lazaro, Manila - Work Onsite (WFO)

*Accounts:* Insurance / Healthcare / Chat Blended Accounts

*Industry:* BPO / Insurance / Healthcare

*Work Setup:* Onsite | Full-time | Shifting Schedule

*Salary:* PHP 22,000 to PHP 25,500 Package

*Vacancies:* Mass Hiring - Multiple Accounts Available


*About the Company:*

Concentrix San Lazaro Manila is mass hiring for CSRs. Multiple accounts open - Insurance, Healthcare, and Chat Blended. At least 6 months BPO experience required. Get matched to an account that fits your skills.


*Job Description:*

We are urgently hiring Customer Service Representatives for our Insurance, Healthcare, and Chat Blended accounts. Be assigned to an account that matches your experience!


*Key Responsibilities:*

- Provide customer support for Insurance / Healthcare accounts

- Handle inquiries via phone and chat blended channels

- Resolve concerns efficiently with excellent customer service

- Maintain high CSAT and meet performance metrics and KPIs


*Qualifications:*

- High School Graduate (old curriculum) / SHS Graduate / College Graduate accepted

- Minimum 6 months BPO experience required - any account

- Diploma must be available upon selection

- All Certificates of Employment (COEs) must be available and complete

- Good English communication skills

- Willing to work onsite in San Lazaro, Manila

- Amenable to work on shifting schedule

- Can start ASAP


*Benefits & Perks:*

- PHP 22,000 to PHP 25,500 salary package based on account and experience

- Multiple accounts to match your skills and experience

- Stable onsite work setup in San Lazaro, Manila

- Clear career growth and promotion opportunities with Concentrix

- HMO, government benefits, and performance incentives

- Work with a global CX leader


*Apply now - Get matched to the best account for you!*

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills BPO Hiring BPO Call center International BPO

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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