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Customer Service Representative (BPO | Onsite)

Gratitude Inc
479 Views
2 weeks ago

Customer Service Representative (BPO | Onsite)

0-10 Year(s)
Pampanga, Davao, Manila
Pampanga, Davao, Manila

Job Description

Key Skills

Customer Service Problem Solving Communication Skills

3 candidate(s) have already applied for this Job. Apply now

WORK SETUP: Onsite | Shifting Schedule

SALARY: Up to ₱27,000

Role Overview:
Join our dynamic BPO team as a Customer Service Representative! You will handle customer inquiries, resolve concerns, and provide exceptional service to clients.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.

  • Resolve product and service concerns promptly.

  • Document interactions accurately in the system.

  • Meet performance metrics and quality standards.

  • Escalate complex issues to appropriate teams.

Qualifications:
  • High School Graduate or SHS Graduate – required.

  • Min. 6 months Customer Contact Experience (CCE) – required.

  • Excellent English communication skills.

  • Willing to work onsite with shifting schedules.

  • Strong problem-solving and customer service skills.

Why Join?
  • Competitive salary: up to ₱27,000.

  • Career growth opportunities.

  • Dynamic and supportive work environment.

  • Comprehensive training provided.


Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jecinta Kariuki

Recruiter - Gratitude Inc

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Interview Tips

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