Customer Service Representative | BPO | Up to 30k joining bonus
Gratitude IncCustomer Service Representative | BPO | Up to 30k joining bonus
Job Description
Key Skills
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We are urgently hiring Customer Service Representatives (CSRs) for our on-site operations in Cubao. This is an excellent opportunity for fresh graduates or experienced BPO professionals looking for immediate placement with a competitive salary package, ₱30,000 signing bonus, and a fast-track start date.
Key Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, or chat
- Provide accurate information, resolve issues, and ensure high customer satisfaction
- Document interactions and follow standard operating procedures
- Collaborate with team members to meet service level targets
- Adapt to shifting schedules in a dynamic BPO environment
Qualifications
Education & Experience (must meet one of the following):
- At least 1 year completed in college + 2.5 years of BPO experience, OR
- College graduate (any course) + 6 months of BPO experience
Other Requirements:
- Willing to work on-site in Cubao
- Flexible with shifting schedules (including nights, weekends, and holidays)
- Strong English communication skills (verbal and written)
- Basic computer navigation and typing skills
- Customer-focused with problem-solving abilities
Compensation & Benefits
- Salary Range: ₱18,000 – ₱25,000 (based on experience)
- Signing Bonus: ₱30,000 (payable upon regularization)
- HMO, government benefits, and performance incentives
- Paid training and career growth opportunities
Work Setup
- 100% On-site (Cubao, Quezon City)
- Shifting schedule (to be discussed during interview)
Hurry now to apply!
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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