Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative (Call Center Agent)

569 Views 1 week ago
Experience 0–2 Year(s)
₱
Salary ₱ 20 – 26K p.m
Location Davao, Manila, Cebu Central Visayas
2 candidate(s) already applied

Job Description

NOW HIRING: Customer Experience Representatives (BPO Accounts)

Start Your Career Journey with Exciting Telco & Healthcare Opportunities!

Are you ready to begin or grow your BPO career? We are hiring passionate and customer-focused individuals to join our Telco, Telco Technical, Telco Billing, and Healthcare Accounts. Whether you are a fresh graduate or an experienced BPO professional, we have an opportunity waiting for you!

Available Positions & Salary Packages

TELCO CUSTOMER CARE REPRESENTATIVE (CCE)
Salary:
• ₱23,500 – 0 to 11 months Telco CCE experience
• ₱26,500 – 12 to 24 months Telco CCE experience
• ₱28,000 – 24+ months Telco CCE experience

Qualifications:
At least High School Graduate
No experience required – fresh applicants are welcome!
Good communication skills and willingness to learn


TELCO TECHNICAL SUPPORT REPRESENTATIVE
Salary: ₱26,000

Qualifications:
HS/SHS Graduate
Experience in billing and sales is an advantage
Excellent communication and problem-solving skills
Passionate about assisting customers with technical concerns


TELCO BILLING REPRESENTATIVE
Salary: ₱23,000

Qualifications:
HS/SHS Graduate
Preferably with 7 months and above CCE experience in tech and sales
Confident and customer-focused
Excellent communication skills


HEALTHCARE PROVIDER ACCOUNT REPRESENTATIVE
Salary: ₱20,000

Qualifications:
HS/SHS Graduate
Strong English communication skills
B2 CEFR level and BAA 32 qualification
Detail-oriented and willing to learn healthcare processes

Why Join Us?

Competitive salary packages
Career growth opportunities
Professional training and development
Be part of a global customer service team

Application Process

1️⃣ Complete ICIMS registration
2️⃣ Secure endorsement slip
3️⃣ Walk-in application and recruitment processing

Important Reminder:
Candidates must bring their endorsement slip and ensure they are already completed with ICIMS before processing.

Recruitment Hubs

Monday – Friday | 11:00 AM – 4:00 PM

Monday – Friday | 11:00 AM – 4:00 PM

Ready to take the next step in your BPO career? Apply today and unlock exciting opportunities in Telco and Healthcare support!



Key Skills

3 Skills
Customer Service General customer service customer service and problem-solving skills

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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