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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative

684 Views 1 week ago
Experience 0–1 Year(s)
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Salary ₱ 15 – 35K p.m
Location Manila (Mandaluyong, Pasay City)
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Job Description

Job Title: Customer Service Representative- Healthcare/Telco/Retail Accounts

 Location: EDSA Central Phillipines

 Salary: 15,000-35,000


1 Day Hiring Process

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About the Role

We are looking for a  motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

  • Develop, test, and maintain reliable, scalable, and user-focused solutions.
  • Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
  • Write clean, maintainable, and well-documented work following best practices.
  • Troubleshoot issues, optimize performance, and improve overall quality.
  • Track progress, communicate updates clearly, and contribute to continuous improvement.

Qualifications

  • Senior High School Graduate
  • 0-1 year of elevant experience in a similar role.
  • Strong problem-solving skills and the ability to work independently and with a team.
  • Good written and verbal communication skills.

Skills

  • Strong foundation in role-relevant tools, platforms, and best practices.
  • Ability to plan, execute, measure, and improve work with attention to detail.
  • Good communication, ownership, collaboration, and time-management skills.


Benefits

  • Competitive compensation and growth opportunities.
  • Collaborative work culture with learning and development support.
  • Opportunity to work on meaningful products and business problems.

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.


Key Skills

1 Skills
Customer Service

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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