Customer Service Representative – Multiple Positions
Job Description
Job Opening: Customer Service Representative – Multiple Positions.
Work Locations: Aura | McKinley | Rockwell | Silver City
Work Setup: 100% Onsite
Employment Type: Full-Time
Job Summary
We are hiring motivated, customer-oriented, and qualified professionals for multiple opportunities across Metro Manila. Open positions include Customer Service Representatives, GDS Specialists, Digital Advertising Specialists, and Nutritionist/Dietitians.
Successful candidates will be responsible for delivering excellent customer service, handling customer inquiries, providing specialized assistance, or supporting business operations depending on the assigned role.
Available Positions, Qualifications & Salary
1. AURA – L2 (Nutritionist/Dietitian)
- Graduate of Nutrition and Dietetics or a Licensed Nutritionist/Dietitian.
- Candidates with or without professional experience in Nutrition/Dietetics are welcome.
- Salary: ₱29,000
2. AURA – Customer Service Representative
- HS/SHS Graduate: Minimum 12 months of Customer Contact Experience (CCE) or 1 year of Technical CCE.
- College Graduate: Freshers are welcome; no call center experience required.
- Salary: Up to ₱24,000
3. MCKINLEY – Customer Service Representative
- College Undergraduate/College Graduate: No call center experience required.
- HS/SHS Graduate: Minimum 12 months of voice CCE in an international account.
- Salary: Up to ₱28,000
4. MCKINLEY – GDS Specialist
- HS/SHS Graduate.
- Minimum 24 months of GDS experience.
- Salary: ₱33,000–₱55,000
5. MCKINLEY – Digital Advertising Specialist
- Bachelor's Degree in Marketing, Business, or Information Technology.
- Minimum 6 months of experience in Digital Advertising, Digital Sales, or Digital Marketing.
- Salary: ₱43,000–₱45,000
6. ROCKWELL – Customer Service Representative
- HS/SHS Graduate.
- No prior call center experience required.
- Salary: Up to ₱29,000
7. SILVER CITY – GDS Specialist
- HS/SHS Graduate.
- Minimum 12 months of GDS experience.
- Salary: ₱31,700
8. SILVER CITY – Customer Service Representative
- HS/SHS Graduate.
- Minimum 12 months of Customer Contact Experience (CCE).
- Salary: ₱23,000
General Requirements
- Good verbal and written communication skills.
- Strong customer service and problem-solving abilities.
- Willing to work 100% onsite.
- Flexible to work on shifting schedules.
- Must meet the specific educational and experience requirements of the preferred position.
- Willing to undergo the recruitment process, assessments, and interviews.
Application Process
Interested candidates are invited to complete the application questionnaire through the link below.
Questionnaire / Application Link: https://myglit.com/lateral/cref/a083975946/if
Please ensure that your preferred position, work location, educational background, and relevant work experience are clearly mentioned.
Important: Candidates must meet the specific qualifications for their selected position and location.
Apply Now and Explore Your Next Career Opportunity!
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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