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MyGlit Jobs |  Jobs |   Customer Service Representative - Taguig in Mumbai & Delhi

Customer Service Representative - Taguig

Gratitude Inc
2169 Views
1 month ago

Customer Service Representative - Taguig

0-10 Year(s)
20 - 35 Thousand p.m
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

Customer Relations Customer Service Technical Support

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Job Description



Job Description




  • HMO on Day 1 with FREE 3 dependents!



Qualifications:




  • At least COLLEGE GRADUATE. of any course

  • o-1 year related experience, but fresh graduates are encouraged to apply!

  • Can start ASAP.

  • Must be ok with working on site - Taguig



Responsibilities:




  • Able to work independently and efficiently to meet SLA

  • Able to comprehend the request of the customer and meet the quality standard

  • (1.) Attendance or Login Hours or Unscheduled Leave or SLA targets as per defined by the process

  • (2.) Improving skill level through Self development or nominating training programs Skill reverification Tests

  • (3.) Meet the defined Quality Scores. Innovation and Process Improvement

  • (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team

  • (5.) To consistently meet or exceed CSAT parameters as defined for the process.



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Role

Customer Service Executive

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Customer Service Representative - Taguig in Mumbai & Delhi

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