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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative – Telecommunications Account

24 Views 1 day ago
Experience 1–2 Year(s)
₱
Salary Confidential
Location Cebu Central Visayas
6 candidate(s) already applied

Job Description

Job Description

We are hiring Customer Service Representatives for our Telecommunications account at Results.

We are looking for customer-oriented individuals with strong communication and problem-solving skills to assist customers, address inquiries, resolve concerns, and deliver excellent customer service.

Salary Packages

  • 6–23 months of BPO experience: ₱20,000 package

  • 24 months or more of BPO experience: ₱25,000 package

Qualifications

  • Must be a High School Graduate.

  • Minimum 6 months of BPO experience.

  • Good communication and customer service skills.

  • Strong problem-solving and customer-handling abilities.

  • Willing to work 100% onsite.

  • Willing to work on shifting schedules.

  • Willing to undergo the recruitment and assessment process.

Important Referral Information

Applicants may be eligible for a joining bonus through Gratitude Jobs, subject to the applicable program terms and eligibility.

Please provide your consent to be tagged under Gratitude Jobs during the interview process. Your explicit consent is required for referral tagging.



Key Skills

4 Skills
Customer Service Inbound BPO BPO Voice Process BPO Skills

Role Specifications

Role
Customer Care Officer
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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