Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative(Call Center Agent)

637 Views 1 week ago
Experience 1–2 Year(s)
₱
Salary ₱ 25 – 33K p.m
Location Manila (Taguig)
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Job Description

NOW HIRING: Medical Billing Specialist (RCM Account)

Build Your Career in Healthcare Revenue Cycle Management!

Are you passionate about healthcare support and looking for an opportunity to grow in the BPO industry? Join our team as a Medical Billing Specialist and become part of a dynamic healthcare RCM account supporting accurate and efficient billing processes.

Position: Medical Billing Specialist
Account: Healthcare Revenue Cycle Management (RCM)
Salary Package: PHP 25,000 – PHP 33,000 (Based on experience)

Why Join Us?

Competitive salary package
Career growth opportunities in healthcare BPO
Work with a professional and supportive team
Gain valuable experience in global healthcare operations

Key Responsibilities

• Manage healthcare billing processes and resolve billing-related concerns.
• Review and analyze billing information for accuracy and completeness.
• Assist with payment inquiries, claims follow-ups, and account-related issues.
• Communicate effectively with clients and stakeholders regarding billing matters.
• Handle sensitive healthcare information with confidentiality and professionalism.
• Provide clear explanations of billing concepts and processes.

Who We’re Looking For

1–2 years of experience in medical billing, healthcare RCM, or customer support
Strong problem-solving skills with the ability to simplify complex billing concepts
Excellent verbal and written communication skills
Detail-oriented with strong organizational skills
Ability to handle confidential information professionally
Open to candidates up to 50 years old

Important Hiring Requirement:
Candidates must walk in to proceed with the recruitment process.
No show onsite, no processing.

Recruitment starts at 1:00 PM

Ready to take the next step in your healthcare BPO career? Apply now and become part of a team delivering quality healthcare support!



Key Skills

3 Skills
Customer Service Customer Care customer success

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Rosemary Acorhma
Recruiter - Gratitude Inc
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