Customer Service Representative(Call Center Agent)
Gratitude IncCustomer Service Representative(Call Center Agent)
Job Description
Key Skills
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NOW HIRING: Customer Service Representative – Banking Account
Start Your BPO Career with a Leading Customer Experience Team!
Are you a customer-focused individual with BPO experience and excellent communication skills? This is your opportunity to join a fast-growing Banking Customer Service Account where you can build your skills, grow professionally, and deliver exceptional support to customers.
Position: Customer Service Representative (Voice Account)
Account: Banking / Customer Service
Work Setup: On-site
Salary Package: Up to PHP 28,000
Why Join Us?
Competitive salary package
Opportunity for career growth and development
Work with a professional and supportive team
Gain valuable experience in the banking and financial services industry
Key Responsibilities
• Handle inbound customer calls and provide excellent banking support.
• Assist customers with account-related inquiries and concerns.
• Provide accurate information while ensuring a positive customer experience.
• Resolve customer issues through effective communication and problem-solving.
• Maintain professionalism and confidentiality when handling customer information.
Who We’re Looking For
Open to all educational backgrounds (High School, Senior High School, College graduates)
At least 6 months BPO/call center experience REQUIRED
Excellent English communication skills
Customer-oriented with strong problem-solving abilities
Willing to work on-site and follow assigned schedules
Application Process
1️⃣ Workday ID Creation
2️⃣ Initial Interview
3️⃣ Assessment
4️⃣ Final Interview
5️⃣ Job Offer & Onboarding
Ready to level up your BPO career? Join our team today and be part of a world-class customer service experience!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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