Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative(Call Center Agent)

724 Views 2 weeks ago
Experience 0–1 Year(s)
₱
Salary ₱ 25 – 28K p.m
Location Manila (Makati)
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Job Description

NOW HIRING: Customer Service Representative – Banking Account

Start Your BPO Career with a Leading Customer Experience Team!

Are you a customer-focused individual with BPO experience and excellent communication skills? This is your opportunity to join a fast-growing Banking Customer Service Account where you can build your skills, grow professionally, and deliver exceptional support to customers.

Position: Customer Service Representative (Voice Account)
Account: Banking / Customer Service
Work Setup: On-site
Salary Package: Up to PHP 28,000

Why Join Us?

Competitive salary package
Opportunity for career growth and development
Work with a professional and supportive team
Gain valuable experience in the banking and financial services industry

Key Responsibilities

• Handle inbound customer calls and provide excellent banking support.
• Assist customers with account-related inquiries and concerns.
• Provide accurate information while ensuring a positive customer experience.
• Resolve customer issues through effective communication and problem-solving.
• Maintain professionalism and confidentiality when handling customer information.

Who We’re Looking For

Open to all educational backgrounds (High School, Senior High School, College graduates)
At least 6 months BPO/call center experience REQUIRED
Excellent English communication skills
Customer-oriented with strong problem-solving abilities
Willing to work on-site and follow assigned schedules

Application Process

1️⃣ Workday ID Creation
2️⃣ Initial Interview
3️⃣ Assessment
4️⃣ Final Interview
5️⃣ Job Offer & Onboarding

Ready to level up your BPO career? Join our team today and be part of a world-class customer service experience!



Key Skills

3 Skills
Customer Service Training skills General customer service customer service and problem-solving skills

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Rosemary Acorhma
Recruiter - Gratitude Inc
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