CUSTOMER SERVICE REPRESENTATIVE/CONSUMER ELECTRONICS/3_5YRS EXP/29k/CONCENTRIX ETON
Job Description
Provide customer support for a Consumer Electronics account via calls, chat, and email. Handle product inquiries, technical troubleshooting, order status, and warranty claims. Meet quality and CSAT targets.
*Qualifications:*
- Minimum 3-5 years BPO/Call Center experience required
- High School Graduate or College Level
- Excellent English oral and written communication skills
- Amenable to work on shifting schedule, weekends, and holidays
- With experience in Consumer Electronics/Telco is an advantage
*Benefits:*
Competitive salary package up to Php 29,000, HMO, paid training, performance bonuses, career growth
*Job Type:* Full-time
*Work Location:* On-site - Eton Centris, Quezon City
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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