CUSTOMER SERVICE REPRESENTATIVE/CONSUMER ELECTRONICS/3_5YRS EXP/29k/CONCENTRIX ETON
Gratitude IncCUSTOMER SERVICE REPRESENTATIVE/CONSUMER ELECTRONICS/3_5YRS EXP/29k/CONCENTRIX ETON
Job Description
Key Skills
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Provide customer support for a Consumer Electronics account via calls, chat, and email. Handle product inquiries, technical troubleshooting, order status, and warranty claims. Meet quality and CSAT targets.
*Qualifications:*
- Minimum 3-5 years BPO/Call Center experience required
- High School Graduate or College Level
- Excellent English oral and written communication skills
- Amenable to work on shifting schedule, weekends, and holidays
- With experience in Consumer Electronics/Telco is an advantage
*Benefits:*
Competitive salary package up to Php 29,000, HMO, paid training, performance bonuses, career growth
*Job Type:* Full-time
*Work Location:* On-site - Eton Centris, Quezon City
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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