Customer Support - Insurance Voice Account - EXL Pasay - Up to 22K

Gratitude Inc

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15 hours ago

Customer Support - Insurance Voice Account - EXL Pasay - Up to 22K

1-25 Year(s)

₱ 20 - ₱ 22K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO Recruitment BPO Call center BPO call centre

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JOB TITLE: Customer Support - Insurance Voice Account - EXL Pasay - Up to 22K

Location: Pasay City - Onsite

Salary: Up to PHP 22,000 Package

ABOUT THE ROLE:

Exciting opportunity for Insurance Voice Account (MENDOTA) at EXL Pasay! Earn up to PHP 22,000 package. This is an onsite role for experienced voice agents looking for a stable account.

WHAT'S IN IT FOR YOU:

Competitive salary package up to PHP 22,000

HMO coverage and paid leaves

Government-mandated benefits

Paid training and career development opportunities

Stable and long-term insurance account

YOUR ROLE:

Handle insurance customer inquiries via voice channel

Provide accurate information and assistance

Resolve customer concerns with empathy and professionalism

Meet quality and performance metrics

WHO WE'RE LOOKING FOR:

At least Senior High School Graduate

Minimum 1 year BPO Voice experience required

Excellent English communication skills

Strong customer service orientation

Willing to work onsite in Pasay City and on a shifting schedule

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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