Data Analytics/Report Analyst Supervisor Needed - Hybrid
Job Description
Key Skills
5 candidate(s) have already applied for this Job. Apply now
Position: Data Analytics/ Reports Analyst Supervisor
Required Headcount: 1
Location: Taguig
Work Set-up: Hybrid (Willing to work onsite in Taguig)
Salary: 50K - negotiable depending on experience
Start Date: ASAP
Sutherland is seeking an attentive and goal-oriented person to join us as a Associate Manager – Reporting / Reports Analyst Supervisor. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! We are looking for a Reports Analyst. Candidates should be analytical and excellent communicators with quantitative skills.
Qualifications:
Our most successful candidates will have:
• Has people management skills and experience
• Has experience in healthcare and/or insurance
• Experience in PowerPoint, Pivot, slicers, and PowerPivot
• Advanced experience and skills in MS Excel Reporting with MS Access and data analysis
• Create daily, weekly, and Monthly reports for the leadership team.
• Well versed in MS Excel formulas, functions, and controls
• Delivery of solution that meets end-to-end requirements of the clients.
• Analytical mind with a problem-solving aptitude.
• Continually improve reporting process to increase efficiency.
• The ability to learn new concepts and tools is essential.
• SFDC Report Generation and Dashboard Generation
• Tableau reporting/dashboarding – data integration with SFDC
• Splunk/datadog dashboarding and analysis on that telemetry data using data analysis tools i.e. excel, Python Panda, etc.
**BPO experience is mandatory**
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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