Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

EXPERIENCED CUSTOMER SERVICE PROFESSIONALS! EARN ₱23K–₱28K — VIRTUAL INTERVIEW ONLY!

30 Views 2 days ago
Experience 1–4 Year(s)
₱
Salary ₱ 22 – 28K p.m
Location Manila - Taguig, Pampanga - Angeles City
8 candidate(s) already applied

Job Description

Are you an experienced Customer Service Representative looking for your next career opportunity?

If you've worked in Utilities, Telecommunications, Insurance, Banking, or Financial Services, this could be the opportunity you've been waiting for!

We're looking for qualified professionals with solid customer service experience, strong communication skills, and the ability to adapt to different shifts and work locations.

JOB DETAILS

POSITION: Customer Service Representative (CSR)

SALARY: ₱23,000 – ₱28,000

WORK SETUP: 100% Onsite

INTERVIEW PROCESS: VIRTUAL INTERVIEW ONLY — attend your interview from the comfort of your home!


QUALIFICATIONS

Work Experience: 1–4 years of relevant customer service experience.

Preferred Industry Background:

- Utilities

- Telecommunications (Telecom)

- Insurance

- Banking

- Financial Services

Candidates with experience in these industries are particularly encouraged to apply.

Education: Must have completed at least 2 years in college or graduated from an Associate Degree program.

Schedule & Location: Must be willing to work the assigned shift and report onsite to the designated work location.


IMPORTANT: MANDATORY DOCUMENTS

Applicants MUST already have the following documents available:

- Transcript of Records (TOR)

- Diploma

- Certificate(s) of Employment (COE)

Please ensure these documents are ready and available. Applicants who cannot provide the required documentation may not proceed with the hiring process.


TAILOR YOUR RESUME BEFORE APPLYING!

Don't submit a generic CV!

Your resume should clearly highlight:

Your total customer service/BPO experience.

Previous companies and employment dates.

Specific accounts handled, especially Utilities, Telecom, Insurance, Banking, or Financial Services.

Your actual responsibilities and customer service experience.

Relevant achievements, skills, and industry knowledge.

Make your relevant experience easy for the recruitment team to identify. A well-tailored resume helps demonstrate why you are qualified for this position.

​

THE BEST PART? VIRTUAL INTERVIEW!

No need to travel just to attend your initial interview. You can participate online from the comfort of your home!


HOW TO APPLY

Click the special application link attached to this post and complete your application directly.

Before submitting:

Update and tailor your resume to the job requirements.

Ensure your TOR, Diploma, and COE are available.

Confirm that you are willing to work onsite and accommodate the assigned shift.

Experienced CSR professionals, don't miss out! If you meet the requirements and have your documents ready, submit your application through the link today!

Key Skills

5 Skills
Customer Service Utilities Process BPO Insurance Banking and Finance Industry telecommunications industry

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Ebuloku Sam
Recruiter - Gratitude Inc
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