Junior CRM Functional Consultant (MS Dynamics)
Gratitude IncJunior CRM Functional Consultant (MS Dynamics)
Job Description
Key Skills
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We are looking for Junior CRM Functional Consultants with solid MS Dynamics CRM Functional experience to join our growing team. This role requires at least 1+ year of direct, hands-on MS Dynamics CRM Functional experience (other unrelated experience will not qualify).
Key Requirements:
Minimum 1–2 years of professional MS Dynamics CRM Functional experience
Strong organizational, analytical, and problem-solving skills
Excellent communication skills (English – written & spoken)
Must be open to hybrid setup in Taguig (1–2 days/week onsite)
Amenable to mid-shift to night-shift schedule
Must not be a job hopper (less than 1 year in previous roles)
Must not be a current or former CGI employee, nor have an active CGI application
What You’ll Do:
Act as a liaison between IT and business units for CRM system enhancements
Support modules across Finance, Supply Chain, Manufacturing, Sales, Marketing, and Service Management
Conduct functional analysis, documentation, and testing (UAT, QA)
Monitor and resolve application support issues within SLA
Collaborate with global teams and Microsoft Support on escalations
Provide knowledge sharing, training, and create process documentation
Ensure smooth transition activities and contribute to higher client satisfaction
Role
CRM
Timings
Flexible (Permanent)
Industry
IT-Software / Software Services
Work Mode
Hybrid
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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