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GRATITUDE INC
APAC · AFRICA · U.S.A

Khmer Customer Service Representative (Multilingual)

564 Views 2 weeks ago
Experience 1–3 Year(s)
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Salary Confidential
Location Manila (Diliman quezon city)
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Job Description

Khmer Customer Service Representative (Multilingual) | Onsite | Quezon City, Philippines 


Location: Quezon City, Metro Manila, Philippines (Onsite)


Employment Type: Full-Time


Work Schedule: Rotating/Shifting Schedule (Including Night Shift)


Start Date: August 10, 2026


Open Positions: 4



Join Our Growing Multilingual Customer Support Team!


We are looking for fluent Khmer-speaking Customer Service Representatives to provide exceptional customer support for an international client. Whether you're an experienced BPO professional or looking to start your customer service career, we encourage you to apply.


If you are fluent in Khmer (Cambodian) and possess strong communication skills in English, this is an excellent opportunity to build a rewarding career with competitive pay, comprehensive benefits, and career growth opportunities.


What You'll Do

As a Khmer Customer Service Representative, you will:

  • Provide professional customer support in Khmer and English
  • Handle inbound and outbound customer interactions via phone, email, chat, and other communication channels
  • Assist customers with:

    • Account inquiries
    • Billing concerns
    • Product and service information
    • Service requests
    • General customer support


  • Resolve customer concerns efficiently while maintaining excellent customer satisfaction
  • Accurately document customer interactions using company systems
  • Meet quality, productivity, attendance, and customer satisfaction targets
  • Build strong customer relationships through excellent communication and problem-solving
  • Collaborate with internal teams to ensure timely issue resolution
  • Perform other duties as assigned


Qualifications

We welcome both experienced professionals and first-time BPO applicants.


Required Qualifications

  • Fluent verbal and written communication skills in Khmer (Cambodian)
  • Ability to communicate naturally and professionally with native Khmer speakers
  • Good working knowledge of English (training, documentation, and internal systems are in English)
  • Strong interpersonal and problem-solving skills
  • Willing to work onsite in Quezon City
  • Willing to work on shifting schedules, including night shifts
  • Legally authorized to work in the Philippines
  • Must possess a valid Philippine Work Visa or Temporary Resident Visa (for non-Filipino applicants)

Preferred Qualifications

The following are advantageous but not required:

  • Customer Service or BPO experience
  • Collections experience
  • Experience supporting international customers
  • Knowledge of the Order-to-Cash (O2C) process
  • Experience using CRM or customer support systems

Why Join Us?

We value our employees and provide competitive compensation and career development opportunities.


Compensation & Benefits

  • Competitive monthly salary 
  • Sign-On Bonus
  • Performance Incentives
  • Paid Training
  • Health Insurance
  • Life Insurance
  • Company Events
  • Free Parking
  • Career Growth Opportunities
  • Promotion to Permanent Employment


Who Should Apply?

This opportunity is ideal for:

  • Khmer Speakers
  • Cambodian Nationals
  • Multilingual Professionals
  • Customer Service Representatives
  • Call Center Agents
  • BPO Professionals
  • Fresh Graduates
  • Career Shifters
  • Foreign Nationals with valid Philippine work authorization


Hiring Process

Qualified candidates may receive:

  • Initial HR Screening
  • Language Assessment
  • Client Interview
  • Job Offer


Hiring is ongoing. Early applications are encouraged due to limited openings.


Pre-Screening Questions

Please include the following information in your application:

  1. Describe your Khmer language proficiency.
  2. Can you communicate fluently and professionally in Khmer?
  3. Current location:
  4. Nationality:
  5. What type of visa do you currently hold?
  6. Do you have experience with the Order-to-Cash (O2C) process?
  7. Do you have collections or customer service experience?
  8. Current or last drawn salary:
  9. Expected salary:
  10. Notice period / Earliest available start date:



Keywords for ATS & Google Jobs Ranking

Khmer Jobs • Khmer Speaker • Cambodian Language Jobs • Khmer Customer Service Representative • Khmer BPO Jobs • Multilingual Customer Support • Khmer Call Center Jobs • Cambodian Jobs Philippines • Quezon City Jobs • Customer Support Specialist • Order-to-Cash (O2C) • Collections Representative • Bilingual Customer Service • International Customer Support • Voice Support • Non-Voice Support • Call Center Hiring • Multilingual Hiring • BPO Philippines • Khmer Language Expert • Customer Experience • CSR Jobs • Night Shift Jobs • Onsite Jobs • Immediate Hiring • Sign-On Bonus • Freshers Welcome • No BPO Experience Required

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Key Skills

2 Skills
english Khmer

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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