MANDARIN-SPEAKING CUSTOMER SERVICE REPRESENTATIVES

Gratitude Inc

2 Views

3 hours ago

0-10 Year(s)

₱ 40 - ₱ 11902.73K p.m

Quezon Calabarzon

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Job Description

Key Skills

CRM (Customer relationship Management) Customer Service Key Account Management Problem Solving Mandarin english Chat Support email support Data Entry inbound and outbound process customer support Payment processing collections experience Must be fluent in speaking both Mandarin and English Strong Communication Skills (Verbal and Written)) Order-to-cash

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WE’RE HIRING: MANDARIN-SPEAKING CUSTOMER SERVICE REPRESENTATIVES!

Location: Quezon City (Onsite)
Salary: ₱40,000–₱119,027.33
Sign-on Bonus: ₱20,000 + Incentives
Schedule: Shifting / Night Shift
Openings: 20
Start Date: ASAP

Qualifications

Fluent and spontaneous in spoken Mandarin
Working knowledge of English
Open to candidates with or without BPO experience
Collections or Order-to-Cash (O2C) experience is an advantage
Must be legally eligible to work in the Philippines with a valid work visa (Temporary Resident Visa accepted for non-Filipino applicants)
Willing to work onsite in Quezon City and on shifting schedules
Available to start ASAP

Responsibilities

Assist customers in Mandarin and English via calls, chat, and email
Handle account inquiries, billing concerns, and service requests
Resolve customer issues and maintain accurate documentation
Meet quality and customer satisfaction targets

Benefits

Health & Life Insurance Paid Training Free Parking Company Events Promotion to Permanent Employee

Ready to Apply?

Complete the pre-screening questionnaire and submit your updated CV!

Questionnaire Link: https://myglit.com/lateral/cref/8b91c0896a

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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