Medical Billing & Customer Support Specialist (CSR)

(ACTIVE – URGENT) Medical Billing & Customer Support Specialist | Taguig | PHP 25,000–33,000

Account: Medical Billing / Revenue Cycle Management (RCM)
Location: Taguig, Philippines
Salary: PHP 25,000–33,000 (depending on work experience)
Process: Virtual and Onsite

Job Summary

We are looking for a Medical Billing & Customer Support Specialist to join our Healthcare Revenue Cycle Management (RCM) account in Taguig.

The successful candidate will assist customers with medical billing inquiries, account-related concerns, and payment questions while ensuring accurate information handling and excellent customer service.

Key Responsibilities

• Handle customer inquiries related to medical bills, payments, and healthcare accounts.

• Provide clear explanations of billing statements, charges, and payment processes.

• Assist with billing discrepancies and resolve customer concerns.

• Maintain accurate customer records and update account information.

• Coordinate with relevant departments to resolve billing-related issues.

• Handle confidential patient and financial information with professionalism.

• Ensure compliance with healthcare privacy and data protection requirements.

• Meet customer satisfaction, quality, and productivity targets.

Qualifications

• 1–2 years of experience in medical billing, Healthcare RCM, or customer support.

• Strong problem-solving and analytical skills.

• Excellent verbal and written communication skills.

• Ability to explain complex billing information in a simple and understandable manner.

• Strong attention to detail and organizational skills.

• Ability to handle sensitive and confidential information.

• Maximum age requirement: 50 years old.

Salary & Hiring Process

• Monthly Salary: PHP 25,000–33,000, depending on experience.

• Location: Taguig.

• Recruitment Process: Virtual and onsite.

Important Walk-in Requirement:
Candidates opting for the onsite recruitment process must physically walk in to proceed with the application. Candidates who fail to show up for the onsite process will not be processed.

Apply now and build your career in Healthcare Customer Support and Medical Billing!