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GRATITUDE INC
APAC · AFRICA · U.S.A

Microsoft Dynamics 365 CRM Developer

469 Views 1 week ago
Experience 3–9 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
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Job Description


Location: Taguig City, Philippines (Onsite)
Work Schedule: Shifting
Experience: 3+ years in Microsoft Dynamics 365 CRM

Role Overview

We are looking for an experienced Microsoft Dynamics 365 CRM Developer to design, build, configure, and customize CRM applications that support business processes and enhance customer relationship management.

The successful candidate will work independently, contribute to technical discussions, collaborate with stakeholders, and provide effective CRM solutions to business and technical requirements.

Key Responsibilities

  • Design, configure, and customize Microsoft Dynamics 365 CRM solutions based on business and application requirements.

  • Develop and customize CRM applications and functionalities.

  • Integrate CRM applications with other systems and platforms.

  • Provide technical support and troubleshoot CRM-related issues.

  • Collaborate with stakeholders to gather requirements and define project scope.

  • Participate actively in team discussions and contribute to solution development.

  • Provide solutions to technical and work-related problems.

  • Stay updated on the latest CRM technologies, tools, and development best practices.

  • Work independently and develop expertise as a CRM Subject Matter Expert (SME).

Required Qualifications & Skills

Bachelor's Degree in Information Technology, Computer Science, or a related field
3+ years of experience working with Microsoft Dynamics 365 CRM
Experience with one or more of the following Dynamics 365 modules:

  • Microsoft Dynamics 365 Customer Service

  • Microsoft Dynamics 365 Sales

  • Microsoft Dynamics 365 Field Service

  • Microsoft Dynamics 365 Customer Insights – Journeys

Strong understanding of CRM development principles and best practices
Hands-on experience customizing and configuring CRM solutions
Knowledge of CRM integration with other systems and applications
Strong troubleshooting and technical problem-solving skills
Hands-on experience with Microsoft Power Platform, including Power Automate and Power Apps
Experience with .NET development
Familiarity with SQL Server

Important Eligibility Requirements

Applicants must currently be in the Philippines and have the right to live and work in the country.
Must be willing to report onsite at any of the following locations: Alabang, BGC, Cubao, or Mandaluyong City.

Interested candidates: Please send your updated CV for consideration.



Key Skills

6 Skills
.NET microsoft dynamics CRM Developer Microsoft Power Automate Microsoft dynamics 365 CRM Experience with .NET development and familiarity with SQL Server

Role Specifications

Role
CRM
Timings
Rotational Shifts (Permanent)
Industry
IT-Software / Software Services
Work Mode
Work from office
Process
Non-Voice
Functional Area
IT Software/Hardware

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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