Monitoring, Observability and Event Management Architect | Hybrid in Quezon
Gratitude IncMonitoring, Observability and Event Management Architect | Hybrid in Quezon
Job Description
Key Skills
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Description / Requirements
Job Title: Monitoring, Observability and Event Management Architect
Work Setup & Schedule: Hybrid / Night Shift
Salary: PHP 100,000–108,000
Start Date: ASAP
Headcount: 1
Responsibilities
Lead the design and implementation of enterprise monitoring, observability, and event management solutions.
Collaborate with MEMD design leads across various domains, including Event Management, Function Apps, Azure Monitor, AppDynamics, Grafana, ThousandEyes, and other monitoring platforms.
Develop and maintain observability and monitoring standards aligned with enterprise architecture.
Design monitoring services for applications across SaaS, IaaS, and PaaS platforms.
Engage with business units to gather requirements and deliver cost-effective monitoring solutions.
Perform day-to-day solution design activities and plan software and automation upgrades.
Drive innovation through proof-of-concept initiatives and automation strategies.
Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
Extensive experience integrating alerts into ServiceNow ITOM and implementing ServiceNow ITOM AIOps.
At least 5 years of experience in IT monitoring or related technical roles.
At least 3 years of experience in an IT Architecture role with a deep understanding of monitoring and application performance management.
Strong knowledge of Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, and Automation.
Experience with Azure services.
Experience with DevOps practices and programming languages such as Python, PowerShell, C#, JavaScript, and SQL.
Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions.
Strong understanding of network architecture and security, including WAN/LAN, TCP/IP, and PKI.
Familiarity with ITSM processes and tools (e.g., ServiceNow) and compliance processes.
Proven ability to analyze and resolve complex application and infrastructure issues.
Excellent communication and collaboration skills.
Strong AIOps vision and awareness.
Required Skills
SRE Practices: Observability and Monitoring
ServiceNow ITOM Event Management
JavaScript, Python, PowerShell
Azure Fundamentals
Azure Monitor
Azure Data Lake
Azure Fabric
API Integration
Ansible
.NET and C# Programming
DevOps and Automation Tools
Grafana
Prometheus
AppDynamics
ThousandEyes
Riverbed
Nobl9
Role
Program Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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