Production Agent
Job Description
WORK LOCATION: Eton, Quezon City
WORK SETUP: Purely Work Onsite
SALARY: Up to 20% hike from last drawn salary + ₱2,400 allowance (depending on experience)
JOINING BONUS: ₱40,000
Qualifications
Educational:
At least HS Old Curriculum / SHS / 2nd Year Completed up to College Graduate – required
Experience:
1 to 2 years US or UK banking and telephony – required
Must have experience from the following financial accounts: banking, collections, fraud, underwriting, payouts, or other similar roles – required
Good problem-solving skills with proper and assertive communication
Understanding of customer service domain and comfortable dealing with international customers
Key Responsibilities
Handle customer inquiries and concerns for financial accounts
Resolve issues efficiently while delivering a positive customer experience
Communicate clearly and professionally with international customers
Document interactions accurately in the system
Meet quality, productivity, and customer satisfaction goals
Why Join?
Competitive salary: up to 20% hike from last drawn salary + ₱2,400 allowance
₱40,000 Joining Bonus
Prime Eton, Quezon City location
Career growth in financial services
Dynamic and supportive team environment
Key Skills
3 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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