Quality Analyst

Gratitude Inc

1573 Views

17 hours ago

Quality Analyst

1-2 Year(s)

₱ 30 - ₱ 35K p.m

Cebu Central Visayas

Job Description

Key Skills

good communication skills

2 candidate(s) have already applied for this Job. Apply now

Core Responsibilities

- Understand business and technical requirements.

- Collaborate with stakeholders to clarify expectations and acceptance criteria.

- Develop comprehensive test plans and strategies.

- Identify test objectives, scope, resources, and timelines

- Create detailed test cases based on requirements.

- Ensure coverage of functional, non-functional, and edge scenarios.

- Perform manual and automated testing.

- Validate functionality, performance, usability, and security.

- Identify, document, and report bugs or inconsistencies.

- Work with developers to resolve issues and verify fixes.

- Track key performance indicators (KPIs) like defect density, test coverage, and pass rate.

- Provide regular reports to management on q

uality status and risks.

Qualifications:

• Undergraduate/College Graduate, at least 2nd year completed

• At least 2 to 4 years of overall experience

• Should have at least 1 to 2 years experience as a Quality Analyst in providing quality monitoring feedbacks in call centre/BPO - sales domain. This is mandated.

• Good communication skills

• Open for local or Filipino applicants only

Role

Any Other

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Blessing Momnang

Recruiter - Gratitude Inc

NA, nigeria

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