Quality Assurance Analyst
Job Description
Job Description
We are looking for a Quality Assurance Analyst to evaluate customer interactions, monitor compliance with quality standards, and provide constructive feedback to help improve overall team performance.
Qualifications
College Graduate preferred
At least 1 year of experience in quality assurance, customer service, or a related BPO role
Excellent analytical and communication skills
Strong attention to detail
Willing to work onsite and on shifting schedules
Benefits
Competitive salary package
Paid training
HMO and other company benefits
Opportunities for professional growth
If you have a passion for quality and continuous improvement, we'd love to hear from you.
Key Skills
11 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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