Scheduler (Workforce Scheduler) Urgent |Davao & Makati

Gratitude Inc

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8 hours ago

Scheduler (Workforce Scheduler) Urgent |Davao & Makati

1-49 Year(s)

20 - 25 Thousand p.m

Davao

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Job Description

Key Skills

WFM tools BPO industry scheduler skills Strong communication and interpersonal skills Strong attention to detail, and organizational skills

18 candidate(s) have already applied for this Job. Apply now

Job Title: Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati, Davao

Work Setup & Schedule: Onsite/Shifting

Salary: 27K

HC: (1) Davao, (1) Alphaland

***Note: Former Teleperformance employees are not eligible for rehire—whether directly or through a third party.***

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams

Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Pre-Screening Notes

Educational Attainment:

Years of Experience in WFM Scheduling in a BPO Setting:

WFM Tools Used:

Last Drawn Salary:

Expected Salary:

Role

WFM

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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