Senior Business Intelligence Manager-WFM

Gratitude Inc

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8 hours ago

Senior Business Intelligence Manager-WFM

1-2 Year(s)

Job Description

Key Skills

BPO Recruiter good communication skills

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JOB DESCRIPTION:

Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.

Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.

Non-negotiable requirements:

·With knowledge in using OpenAI Codex or Claude Co-work/Code, or any AI initiative

·With knowledge in tech stack, programming languages

·At least 1-2 years of experience in managerial role (Business Intelligence )

Role

Billing Agent

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Olumide Micheal

Recruiter - Gratitude Inc

NA, nigeria

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