Sr. HR Manager (Assistant Director)

Gratitude Inc

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4 weeks ago

Sr. HR Manager (Assistant Director)

10-15 Year(s)

150 - 180 Thousand p.m

Manila (Eastwood quezon city)

Job Description

Key Skills

Leadership Stakeholder Management bachelors degree HR Leadership HRBP Manager BPO Experience is a must HR Shared service HRIS/HCM, payroll support, workforce management systems Experience with HRIS systems

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Job Title: Sr. HR Manager (Assistant Director)
Location: Eastwood City, Libis
Salary: Php 150,000–180,000 package
Work Setup: Onsite | Shifting Schedule

Key Responsibilities:

Lead and manage HR Shared Services (Employee Relations, Labor Relations, HRIS, Compensation & Benefits)
Drive a high-performance, customer-centric team culture
Set goals, conduct performance reviews, and coach team members
Oversee HR service delivery, ensuring SLA/KPI compliance
Optimize HR operations to improve efficiency and service quality
Handle escalations and resolve complex HR issues
Ensure compliance with labor laws, data privacy, and company policies
Partner with business leaders and cross-functional teams
Report HR performance and insights to senior leadership

Qualifications:

Bachelor’s degree (HR or related field preferred)
10–15 years HRBP experience at Manager level
5+ years HR leadership in BPO/shared services
Strong knowledge of HR operations, labor laws, and compliance
Experience with HRIS, payroll, and benefits systems
Strong leadership, analytical, and stakeholder management skills
Stable employment history (no recent job hopping)

Role

Human Resources Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Human Resources

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