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GRATITUDE INC
APAC · AFRICA · U.S.A

Technical Writer

33 Views 1 day ago
Experience 3–5 Year(s)
₱
Salary Confidential
Location Davao, Manila (Base Location for WFH)
9 candidate(s) already applied

Job Description

Job Title: Technical Writer


Work Setup: Hybrid – Multisite (Taguig, Cebu, Clark Pampanga, Davao City)


Work Schedule: Must be flexible to work shifting schedules, including weekends, night shifts, and holidays, as required by the business.


Start Date: ASAP

Headcount: 1

Qualifications

Required:

- Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field.

- 3–5 years of experience in IT Technical Writing.

- Knowledge of API documentation tools.

- Knowledge of IT software used for technical writing.

Desired:

- Experience in the US healthcare industry.

- Experience documenting SaaS or cloud-based products.

- Familiarity with Agile/Scrum methodologies.

- Understanding of UX writing principles.

- Experience with knowledge management systems.

Certifications (Plus):

- Certified Professional Technical Communicator (CPTC).

- ICAgile Certified Professional (ICP).

Key Skills

1 Skills
Technical writer

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from Home
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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