Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Telco Account

543 Views 1 week ago
Experience 1–6 Year(s)
₱
Salary ₱ 25 – 30K p.m
Location Davao, Manila
1 candidate(s) already applied

Job Description

About the Role

We are looking for a skilled and motivated Telco Account to join our team.

Responsibilities

  • Develop, test, and maintain reliable, scalable, and user-focused solutions.
  • Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
  • Write clean, maintainable, and well-documented work following best practices.
  • Troubleshoot issues, optimize performance, and improve overall quality.
  • Track progress, communicate updates clearly, and contribute to continuous improvement.

Qualifications

  • Bachelor's degree in a relevant field or equivalent practical experience.
  • Relevant professional experience in a similar role.
  • Strong problem-solving skills and the ability to work independently and with a team.
  • Good written and verbal communication skills.

Skills

  • Strong foundation in role-relevant tools, platforms, and best practices.
  • Ability to plan, execute, measure, and improve work with attention to detail.
  • Good communication, ownership, collaboration, and time-management skills.

Preferred Skills

  • Experience with modern workflows, reporting, automation, and production-grade delivery.
  • Familiarity with agile practices, documentation, and cross-functional collaboration.
  • Ability to mentor teammates and contribute to process improvements.

Benefits

  • Competitive compensation and growth opportunities.
  • Collaborative work culture with learning and development support.
  • Opportunity to work on meaningful products and business problems.


Key Skills

3 Skills
ABAP CRM (Customer relationship Management) Customer Relations

Role Specifications

Role
Appeals Support Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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