Telco Account
670 Views
3 weeks ago
Experience
1–6 Year(s)
₱
Salary
₱ 25 – 30K
p.m
Location
Davao, Manila
1 candidate(s) already applied
Job Description
About the Role
We are looking for a skilled and motivated Telco Account to join our team.
Responsibilities
- Develop, test, and maintain reliable, scalable, and user-focused solutions.
- Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
- Write clean, maintainable, and well-documented work following best practices.
- Troubleshoot issues, optimize performance, and improve overall quality.
- Track progress, communicate updates clearly, and contribute to continuous improvement.
Qualifications
- Bachelor's degree in a relevant field or equivalent practical experience.
- Relevant professional experience in a similar role.
- Strong problem-solving skills and the ability to work independently and with a team.
- Good written and verbal communication skills.
Skills
- Strong foundation in role-relevant tools, platforms, and best practices.
- Ability to plan, execute, measure, and improve work with attention to detail.
- Good communication, ownership, collaboration, and time-management skills.
Preferred Skills
- Experience with modern workflows, reporting, automation, and production-grade delivery.
- Familiarity with agile practices, documentation, and cross-functional collaboration.
- Ability to mentor teammates and contribute to process improvements.
Benefits
- Competitive compensation and growth opportunities.
- Collaborative work culture with learning and development support.
- Opportunity to work on meaningful products and business problems.
Key Skills
3 Skills
ABAP
CRM (Customer relationship Management)
Customer Relations
Role Specifications
Role
Appeals Support Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
QUALITY ASSURANCE MANAGER - TELCO | ONSITE DAVAO CITY
Gratitude Inc • 3 – 15 Year(s)
BPO Voice Process
QA Manager
BPO Operations
₱ 80 – 100K p.m
Davao, Philippines
Sales Account - Customer Service Representative
Gratitude Inc • 0 – 22 Year(s)
Call Center
Inbound BPO
BPO Voice Process
₱ 20 – 22K p.m
Davao, Philippines
QUALITY ASSURANCE MANAGER - TELCO | ONSITE DAVAO CITY
Gratitude Inc • 3 – 15 Year(s)
BPO Voice Process
QA Manager
BPO Operations
₱ 80 – 100K p.m
Davao, Philippines
Workforce Scheduler (WFM) | Workforce Management | Makati & Davao
Gratitude Inc • 1 – 5 Year(s)
WFM tools
BPO industry
scheduler skills
Confidential
Davao, Philippines
Pharmacovigilance Specialist
Gratitude Inc • 1 – 2 Year(s)
BS Nursing
Bachelors in Nursing
BS Nursing graduate
₱ 30 – 37K p.m
Davao, Philippines
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
Network
1+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts