Telco CSR - Taguig Onsite - Up to 25K - TSR Exp Advantage
Gratitude IncTelco CSR - Taguig Onsite - Up to 25K - TSR Exp Advantage
Job Description
Key Skills
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Telco CSR - Taguig Onsite - Up to 25K - TSR Exp Advantage
Company: Firstsource
Work Location: Taguig - Onsite
Work Setup: Onsite - Shifting Schedule
Industry: BPO / Telco
Employment Type: Full-Time
Salary: Up to PHP 25,000 Package
Overview:
Firstsource Taguig is hiring for Telco Customer Service Representatives. Earn up to PHP 25,000 package with 100 percent virtual hiring process. No Telco experience required, TSR background is an advantage.
Job Details:
Role: Telco CSR / Customer Service Representative
Location: Taguig - Onsite
Salary: Up to PHP 25,000 Package
Account: Telco Account
Work Setup: Onsite - Shifting Schedule
Hiring Process: 100 percent Virtual - Apply from home
Salary and Benefits:
- Up to PHP 25,000 monthly salary package
- HMO and comprehensive benefits
- Paid training program
- Clear career growth and promotion opportunities
- Supportive work environment
Key Responsibilities:
- Handle telco-related customer inquiries and concerns
- Provide excellent customer service and technical support
- Assist customers with account and service-related issues
- Ensure customer satisfaction and timely resolution
- Meet performance and quality metrics
Qualifications:
- At least Senior High School Graduate
- Telco / TSR experience is an advantage but not required
- Good English communication skills
- Willing to work onsite in Taguig
- Amenable to shifting schedule and can start ASAP
Recruitment Process - 100 percent Virtual:
Step 1: Initial Interview
Step 2: Online Assessment
Step 3: Final Interview
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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