Teleperformance - CSR - Telco Account - Makati City - Up to PHP 27K
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9 hours ago
Experience
0–10 Year(s)
₱
Salary
₱ 22 – 27K
p.m
Location
NA
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Job Description
Teleperformance - Customer Service Representative - Telco Account - Makati City - Up to PHP 27K - Onsite*
*Company:* Teleperformance
*Location:* Makati City - Onsite (WFO)
*Account:* Telco Account
*Salary:* Up to PHP 27,000 Salary Package
*Work Setup:* Full-Time, Onsite, Shifting Schedule
*About the Company:*
Teleperformance Makati is urgently hiring for Telco Account. Work with the world's largest BPO company with clear career growth and promotion opportunities.
*Job Description:*
We are looking for Customer Service Representatives to handle customer inquiries and provide accurate product and service information for our Telco Account.
*Responsibilities:*
- Handle customer inquiries and provide accurate product and service information
- Resolve telco service issues and concerns efficiently
- Ensure customer satisfaction and deliver quality service
- Meet performance targets, KPIs, and quality metrics
- Document customer interactions accurately
*Qualifications:*
- High school graduate (old curriculum) / senior high school graduate accepted
- At least 3 months BPO experience required, voice or non-voice accepted
- Good to excellent English communication skills
- Willing to work onsite in Makati City
- Amenable to shifting schedule including nights, weekends, and holidays
- Can start ASAP
*Benefits:*
- Up to PHP 27,000 salary package
- HMO plus government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities
Key Skills
6 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
BPO Operations
BPO call centre
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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