UK Banking Specialist/Production Agent
718 Views
1 month ago
Experience
1–10 Year(s)
₱
Salary
₱ 25 – 45K
p.m
Location
Manila (Diliman quezon city)
1 candidate(s) already applied
Job Description
Position: UK Banking Specialist/Production Agent
Account: UK Financial Customer Service
Company: Wipro Limited
Key Qualifications:
- Minimum 1 year of US/UK banking and telephony;
- Must have experience from the following financial accounts: banking, collections, fraud, underwriting, payouts, or other similar roles.
- Understanding of the customer service domain and comfortable in dealing with international customers
- Amenable to work onsite on a shifting schedules (UK Time zone)
Key Responsibilities:
- Support process by managing transactions as per required quality standards
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Salary Package: Up to 20%-30% hike from your last drawn salary + 2400 allowance and 40k Signing Bonus
For any questions, please reach out via email: jhoy@gratitudephilippines.com
Key Skills
18 Skills
Banking
US Mortgage
US Collections
Credit & Collection
collections experience
mortgage experience
banking operations
Collection Analyst
US Banking
Financial /Mortgage experience
mortgage banking experience
• Experience in collections or banking accounts in BPO setting
managing collections accounts
Collections background
Credit and Collections
UK Banking Industry
Prior International voice experience – B2B/B2C Collections.
UK FINANCIAL COLLECTIONS
Role Specifications
Role
Collections specialist
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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