UK Banking Specialist/Production Agent
520 Views
2 weeks ago
Experience
1–10 Year(s)
₱
Salary
₱ 25 – 45K
p.m
Location
Manila (Diliman quezon city)
1 candidate(s) already applied
Job Description
Position: UK Banking Specialist/Production Agent
Account: UK Financial Customer Service
Company: Wipro Limited
Key Qualifications:
- Minimum 1 year of US/UK banking and telephony;
- Must have experience from the following financial accounts: banking, collections, fraud, underwriting, payouts, or other similar roles.
- Understanding of the customer service domain and comfortable in dealing with international customers
- Amenable to work onsite on a shifting schedules (UK Time zone)
Key Responsibilities:
- Support process by managing transactions as per required quality standards
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Salary Package: Up to 20%-30% hike from your last drawn salary + 2400 allowance and 40k Signing Bonus
For any questions, please reach out via email: jhoy@gratitudephilippines.com
Key Skills
18 Skills
Banking
US Mortgage
US Collections
Credit & Collection
collections experience
mortgage experience
banking operations
Collection Analyst
US Banking
Financial /Mortgage experience
mortgage banking experience
• Experience in collections or banking accounts in BPO setting
managing collections accounts
Collections background
Credit and Collections
UK Banking Industry
Prior International voice experience – B2B/B2C Collections.
UK FINANCIAL COLLECTIONS
Role Specifications
Role
Collections specialist
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
HEALTHCARE ACCOUNT
Gratitude Inc • 1 – 26 Year(s)
BPO Voice Process
BPO Recruitment
BPO Call center
₱ 2 – 23K p.m
Manila, Philippines
SAP Business One (SAP B1) Technical Consultant | B1iF | Hybrid
Gratitude Inc • 5 – 10 Year(s)
C#
VB.NET
SAP B1 Consultant
₱ 145 – 150K p.m
Manila, Philippines
PHRN CODERS-Hybrid setup
Gratitude Inc • 2 – 6 Year(s)
coding
Medical coder
medical coding
₱ 50 – 54K p.m
Manila, Philippines
USRN Training Specialist (El Paso Account)_Hybrid/TWHF | Non-Voice W/ SOB
Gratitude Inc • 2 – 3 Year(s)
USRN
Utilization Management
.Trainer
₱ 60 – 80K p.m
Manila, Philippines
B2B Collections (OTC & A/R)
Gratitude Inc • 1 – 3 Year(s)
Account Receivable
Order to Cash
B2b Collections
₱ 37 – 47K p.m
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, philippines
Network
0+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts