USRN Supervisor
Job Description
Key Skills
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Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and onshore.
We are urgently hiring for USRN Supervisor who is willing to work on a hybrid set-up. This is for our Healthcare BPO Partner company in Cebu, Makati, Taguig and Quezon City.
Salary: PHP 60,000 - PHP 80,000 Basic Salary ( (+PHP 1400 Transporation Allowance for Makati and Taguig Hire) plus 3,600 Optum Allowance + PHP 15,000 USRN Allowance
Work Setup/Shift Schedule: Night Shift; Observes US Holidays; Hybrid
Site: QC; Taguig; Makati; Muntinlupa; Cebu
QUALIFICATIONS:
- Active USRN mainland license
- Minimum 2 years leadership role in BPO Healthcare
- Active mainland USRN License with a minimum of 2 years of experience in ER/Med-Surg/Critical Care Units/OR
Note: They will be accepting candidates with expired licenses as long as it is not more than 12 months since expiration and the license is for the mainland.
Generally, reviews medical claims for medical necessity, but not limited to the following:
- Assess and interprets customer needs, requirements and medical records,
- Identifies solutions to non-standard requests and problems,
- Solves moderate to complex problems and do analysis with it, works with minimal guidance, translates clinical concepts into practice, provides explanations and information for difficult issues
Primary Responsibilities:
- Owns output at the task level
- Work is generally limited to own function
- Sets priorities for the team to ensure task completion
- Coordinates work activities with other supervisors
- Develops plans to meet short-term objectives
- Identifies and resolves operational problems using defined processes, expertise and judgment
- Decisions are guided by policies, procedures and business plan
- Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)
- Other tasks to be assigned
Further details will be discussed once invited for an interview.
To apply, please submit your updated resume on this post.
Our recruitment team will reach out to you via WhatsApp or direct call once shortlisted. Make sure to download WhatsApp on your phone.
APPLY NOW!
Role
Team Leader
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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