USRN Training Specialist (Hartford Account) | Non-Voice
359 Views
2 weeks ago
Experience
1–7 Year(s)
₱
Salary
₱ 58 – 60K
p.m
Location
NA
82 candidate(s) already applied
Job Description
Job Title: USRN Training Specialist
Account: Hartford Account
Compensation: PHP 60,000 Fixed Package + Full Benefits
Work Setup: Hybrid / Temporary WFH | Shifting Schedule
Locations: BGC Taguig | Cebu | Davao | Clark, Pampanga
Headcount: 2 (Immediate Hiring)
Empower Clinical Teams with the Hartford Account
Are you an active USRN passionate about adult learning, coaching, and clinical operations? We are seeking two USRN Training Specialists to drive instruction for our flagship Hartford Account. Combine your Utilization Management experience and teaching talent to facilitate high-impact onboarding, sharpen clinical skills, and build top-tier healthcare teams.
Core Responsibilities
Training Facilitation: Lead comprehensive classroom and virtual instruction for new hires covering Utilization Management workflows and clinical guidelines.
Curriculum & Knowledge Transfer: Translate complex US healthcare standards into structured, digestible learning modules and practical exercises.
Performance Coaching: Evaluate trainee progress during onboarding and nesting, offering targeted feedback and coaching to guarantee floor readiness.
What We Look For
Required Credentials:
Active USRN License (Any US State or Territory) with unencumbered status.
Required Experience:
1 to 2 years of direct Utilization Management (UM) experience in a BPO or CPO environment.
1+ year of dedicated training or teaching experience (academe, clinical instruction, or corporate training background accepted).
Only 2 openings available. Click Apply Now to fast-track your application and transition into clinical leadership!
Key Skills
5 Skills
USRN
Utilization Management
USRN Trainer
trainer
Healthcare Trainer
Role Specifications
Role
Training Manager
Timings
Flexible (Permanent)
Industry
Health/Fitness/Wellness
Work Mode
Temporary WFH
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Knowledge Manager - Training / Knowledge
Gratitude Inc • 4 – 6 Year(s)
Knowledge Management
ITIL Certified
ITIL trained or certified
₱ 65 – 70.25K p.m
Cebu Central Visayas, Philippines
Customer Service Representative (Call Center Agent)
Gratitude Inc • 0 – 5 Year(s)
Customer Service
Customer Management
General customer service
₱ 21 – 24K p.m
Cebu Central Visayas, Philippines
CSR Insurance Account voice -EXL Cebu
Gratitude Inc • 1 – 20 Year(s)
Inbound BPO
BPO Voice Process
BPO Operations
₱ 20 – 25K p.m
Cebu Central Visayas, Philippines
Customer service representative
Gratitude Inc • 0 – 5 Year(s)
customer service analyst
Confidential
Cebu Central Visayas, Philippines
CSR - Financial Account - EXL Cebu - 20K-22K Package
Gratitude Inc • 1 – 13 Year(s)
Call Center
Inbound BPO
BPO Voice Process
₱ 20 – 22K p.m
Cebu Central Visayas, Philippines
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
Network
1+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts