Vietnamese Bilingual CSR| No BPO Experience Required
157 Views
10 hours ago
Experience
0–12 Year(s)
₱
Salary
₱ 70 – 80.15K
p.m
Location
Manila
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Job Description
Vietnamese Bilingual Customer Service Representative | No BPO Experience Required | Premium Pay + Incentives*
*Company:* Confidential - Premium Bilingual Account
*Location:* Philippines - Hybrid / Onsite Options
*Employment Type:* Full-Time
*Industry:* BPO / Bilingual Support - Vietnamese Account
*Vacancies:* Multiple - Urgent Hiring
*Work Setup:* Hybrid / Onsite, Shifting Schedule
*Job Overview:*
Earn premium bilingual pay! We are hiring Vietnamese Bilingual Support for a premium account. Complete training provided - no BPO experience needed.
*Key Responsibilities:*
- Support Vietnamese customers via phone, chat, and email
- Communicate professionally in Vietnamese and English
- Assist with billing, service requests, and account inquiries
- Deliver excellent customer experience and resolve issues efficiently
- Document customer interactions accurately
- Collaborate with internal teams and meet quality and CSAT targets
*Qualifications:*
- Native / fluent in Vietnamese - spoken and written (required)
- Good conversational English skills
- No BPO experience required - fresh graduates are welcome
- Collections / O2C knowledge is a plus but not required
- Eligible to work in the Philippines - foreign nationals with valid TRV / work visa / ACR are accepted
- Willing to work hybrid / onsite - shifting schedule
- Can start ASAP
*Benefits and Perks:*
- Competitive salary + premium pay for Vietnamese language skills
- Performance incentives
- Complete paid training from day one
- HMO coverage and government-mandated benefits
- Career growth and fast promotion opportunities
- Supportive culture and stable account
*How to Apply:*
Submit your updated resume through this job portal. Only shortlisted candidates will be contacted.
Key Skills
4 Skills
Vietnamese
Fluent in Vietnamese and English
Order to Cash
Vietnamese Language
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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