Wealth Management - Vice President - Quality Manager

Gratitude Inc

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12 hours ago

Wealth Management - Vice President - Quality Manager

12-15 Year(s)

100 - 150 Thousand p.m

Manila

Job Description

Key Skills

Leadership Credit risk Analysis

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Position: Wealth Management - Vice President - Quality Manager

Job responsibilities

- The VP role will lead a team of 25 to 30 QC reviewers conducting quality control checks for the Credit Middle Office operations encompassing PBA and IPB regions.

- Ensures supervision and oversight on Client set ups for line of credit facilities in the credit systems and confirmations that all required credit documentation is complete.

- Ensure compliance to Private Banking guidelines/policy and Federal Lending Regulations (FIRREA, Reg Z., MDIA).

- Encourages practice & usage of all available resources to find, review information in the system of record to prepare quality reports Covenant Agreements and Loan Agreements.

- Reviews current and all pending exceptions to covenant agreement terms that occur. Confirms their accuracy and proactively could identify an appropriate resolution prior to escalation to extended team members to highlight to Underwriters and Bankers for resolution.

- Coordinates with his team and global partners on a regular basis including, but not limited to, alignment call facilitations, project discussion and QC SOP annual reviews.

- Manages QC Team Compliance, SLA, Capacity, Inventory, Aged exceptions and Quality Results presentation to stakeholders.

- Manage a team of quality control analyst, provide coaching and performance & career development.

- Interpret firm policies and compliance requirements for incorporation into company systems/procedures.

- Contribute to the continuous improvement and development of the quality initiatives and engineer process change as needed.

- Assist data owners and approvers and participate to meet schedules or resolve problems at peer level.

- Maintain a risk and controls mindset, able to challenge the status quo and identify process efficiencies.

- Any additional responsibilities assigned by management which may include assistance to process transfers, partner communications, maintenance of quality agreements, etc.

Required qualifications, capabilities, and skills

- Minimum 12+ years of work experience and any additional professional degree will be an added advantage.

- Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization

- Understanding of credit concepts, derivatives, FX and participations/syndications, credit legal issues and be able to quickly determine sensitivity to business risk.

- Prior exposure to traditional credit products and traditional credit product loan documentation a plus

- Experience using the Credit Risk Infrastructure tools and applications (ARC, EN, SRGT, CRRT, OWL, SELM, etc) a plus

- Strong knowledge of banking operations.

- Leadership skills to drive discussions and lead the group

- Relationship building with diverse groups and senior executives.

- Have an affinity or ability for systems thinking.

- People management experience and Client focus

- Control orientated and Risk awareness

Key competencies

- Leadership - Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people.

- Thinking Strategically - Be able to drive positive changes, promote ownership and demonstrate "My business Mentality".

- Communication - Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions, advice and is able to communicate incisively at all levels.

- People management: Manages his teams through active engagement and develops key talent. Must be able to flex his/ her style to get the best out of the people

- Should be creative and innovative; challenges status quo; generates strategic advice/product/client solutions

Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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