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MyGlit Jobs |  Jobs |   Customer Service Associate | Financial Account | Clark in Mumbai & Delhi

Customer Service Associate | Financial Account | Clark

Sutherland Global
1608 Views
1 month ago

Customer Service Associate | Financial Account | Clark

0-1 Year(s)
Pampanga (Mabalacat, Bacolor, Porac)
Pampanga (Mabalacat, Bacolor, Porac)

Job Description

Key Skills

Customer Service Financial Managment Credit & Collection Financial Services

Be the first to apply for this job. Apply now

Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Customer Service Associate here in Sutherland.



Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.



If you are a Customer Service Associate looking for a global career, do not miss this opportunity!



KEY RESPONSIBILITIES




  • You will take inbound calls from customers or clients.

  • Conduct issue identification and problem solving to meet the customer needs and satisfaction.

  • You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.

  • Conduct data entry, documentation, and case management.

  • You must achieve and maintain required metrics and goals.



MINIMUM QUALIFICATIONS




  • High school diploma or GED

  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls

  • Excellent verbal and written communication skills; proficient reading skills required

  • Multi-tasking skills, showcased through the use of several applications

  • Experience in the finance industry is preferred but not required.

  • At least 2 years call center experience or any relevant experience



JOB HIGHLIGHTS




  • Enjoy a set of Industry-leading benefits

  • Get paid while in training

  • Receive HMO and free dependent

  • Educational support for employees

  • Employee referral incentives

  • Vacation and Sick Leaves

  • We have sites nationwide that can be near your location

  • Stable & secured company

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Service Associate | Financial Account | Clark in Mumbai & Delhi

Irene Nuguid

Recruiter - Sutherland Global

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