Cebu | Support Ambassador | Travel and Hospitality Account

TDCX

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1 month ago

Cebu | Support Ambassador | Travel and Hospitality Account

1-2 Year(s)

20 - 30 Thousand p.m

Cebu Central Visayas

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Job Description

Key Skills

Customer Relations Customer Service english Customer oriented Customer service advisor Customer Care customer success customer support

195 candidate(s) have already applied for this Job. Apply now

Job Highlights

Up to P2K incentive for all new hires present on Day 1 of PST

HMO and life insurance coverage on day one.

Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.

Employee Assistance Program and Mental Health Consultations

Fast promotion and endless growth opportunities.

And many more!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

A positive culture for you to #BeMore at work

Easy-to-locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

As a Support Ambassador, you will work with our Largest Online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point of contact to handle and resolve customer concerns.

Who are we looking for?

Completed 2 years in college

At least 6 months of solid BPO experience ( international voice account)

Strong verbal and written English communication skills

Positive, self-motivated and energetic

Amenable to work in rotating shifts (morning, mid, & night shifts)

Can work in IT Park, Cebu City

*Promo runs from April 1 to June 30, 2023.

*Terms and conditions apply

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new-economy companies looking to tap the region's growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, and career opportunities to our workplace perks, find out what else

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Customer Service

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