Virtual Assistant
The Remote GroupVirtual Assistant
Job Description
Key Skills
31 candidate(s) have already applied for this Job. Apply now
Position: Virtual Assistant
Schedule: Day shift
Set-up: Onsite (Clark, Pampanga)
Responsibilities:
- Customer Service
- Deliver high quality and timely customer service to customers.
- Manage all orders through multiple sales channels for both online and wholesale customers.
- Coordinate sales enquiries efficiently and effectively
- Handling online orders
- Answering phone calls
- Business Operations and Sales Support
- Creating and uploading spreadsheets into our database
- Booking International and domestic shipments
- Creating and issuing Purchase Orders and Invoices
- Coordinating shipments
- Accounts Support
- Sending invoices to customers and making sure they pay
- Follow up on overdue invoices.
Qualifications:
- Has 3 to 5 years experience in Virtual Assistant
- Accuracy and high attention to detail
- Excellent customer service skills and a natural aptitude for time management
- Experience providing administrative support for a team and management.
- Proficiency in MS Office (must know Excel) with the ability to pick up new programs quickly.
- Willingness to work as part of a strong team environment.
- Strong data entry skills and aptitude with numbers
- Excellent communication and analytical skills
- Skills in freight booking and management
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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