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MyGlit Jobs |  Jobs |   Technical Support Representative with 24K Signing Bonus in Mumbai & Delhi

Technical Support Representative with 24K Signing Bonus

Transcosmos
2619 Views
7 months ago

Technical Support Representative with 24K Signing Bonus

1-3 Year(s)
15 - 35 Thousand p.m
Manila (Pasig)
Manila (Pasig)

Job Description

Key Skills

Customer Service Technical Support

34 candidate(s) have already applied for this Job. Apply now

Job Description:




  • Assist customers through inbound call, email and chat.

  • Provide technical support solutions for hotline agents, customer service centers, and onsite engineers, and create trouble tickets for unresolved problems.

  • Identify common issues, submit trouble tickets, and drive improvement.

  • Periodically output technical problem case summaries, provide enablement training for each service store, and monitor the application effect.

  • Judgment of repair warranty dispute and guidance on product authenticity identification.



Job Qualifications:




  • College level w/ 1-year BPO experience handled technical and customer account OR Bachelor's Degree graduate w/ 1-2 years customer service working experience preferably handled email or chat support account.

  • Familiarity with digital media and different software of photo and video editing application is a plus.

  • Good to excellent communication skills.

  • Amenable to work in Ortigas Center, Pasig City.

  • Amenable to work on shifting schedule.

  • Can start as soon as possible.

  • with 24K Signing Bonus!

Role

Customer Service Executive -Technical

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Technical Support Representative with 24K Signing Bonus in Mumbai & Delhi

Mary Ravel Tamayo

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