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Team Leader- Collections/Sales/Retentions

Gratitude Inc
1404 Views
17 hours ago

Team Leader- Collections/Sales/Retentions

3-6 Year(s)
Mumbai
Mumbai

Job Description

Key Skills

Leadership US Collections Team Leader International Sales Communication Skills Sales & Retention collections experience At least 3 years minimum of experience Good Communication skills and ability to handle client escalations and client calls in English language.

202 candidate(s) have already applied for this Job. Apply now

Eligibility Criteria (Strictly Mandatory)

SSC and above

Minimum 3+ years Team Leader experience in International Sales / Retention / Collections

Strong communication and leadership presence

Experience handling escalation calls and resolving complex customer cases

Proven track record of earning performance-based incentives

Note: Only relevant International Team Leader experience will be considered.

Compensation: Up to ₹8.5 LPA

Interview Process (Virtual)

HR Round

Operations Round

Shift and Work Schedule

U.S. Night Shift (Aligned to U.S. business hours)

5 Days Working

2 Weekly Offs

Document Compliance (Mandatory)
Employment verification is compulsory. Candidates must have documentation for all previous employments:

Offer Letter

Payslips

Bank Statement

The same documentation is required for every organization mentioned in employment history.

Role

Sales Team Lead

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Munachimso Dike

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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