Master Data Management Asst Manager @ Leading MNC BPO Chennai
Gratitude IncMaster Data Management Asst Manager @ Leading MNC BPO Chennai
Job Description
Key Skills
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Role/Skill: Master Data Management Asst Manager
Location: Chennai
Experience: 7 to 10 yrs
Band: BPO 4
Salary: 11-12 LPA
Job Summary: The HR Operations & Master Data Administration Specialist is responsible for accurate and timely
maintenance of employee master data across HR, payroll, timekeeping, and benefits systems. This role ensures data integrity, compliance with internal policies, labor regulations, and seamless integration between systems such as ADX, WinTeam, and LISA. The position works closely with Payroll, Benefits, IT, and HR Business Partners to support the full employee lifecycle.
Key Responsibilities:
Employee Master Data Management: Perform employee master data changes including:
o Cost Center updates, compensation updates (Pay Change, Pay Rate adjustments)
o Union Code changes (ensuring Benefits team is looped in for all union-related updates)
o Office Location, Supervisor, Job Title changes
o Job Change, Promotion, Demotion, and Employee Transfers (Move Administration)
o Update and maintain Primary Job Number changes (same location and cross-location).
Employee Lifecycle Transactions: Review and process:
o New Hire records and Promotion validations
o Active employee returns from Leave of Absence (LOA)
o Leave of Absence (LOA), Return of Equity (ROE), and employee terminations
o Reactivations and employee status changes
o Manage subcontractor records and personal action requests.
Data Reconciliation & Reporting: Prepare and analyze fallout reports between:
o ADX to WinTeam, LISA to WinTeam (where applicable)
o Perform manual data entry and corrections for all identified fallouts.
o Ensure reconciliation of payroll, HR, and benefits-related data to avoid downstream issues.
Compliance & Review Activities: Conduct periodic and ad-hoc reviews including:
o Anniversary Bonus reviews
o Pay rate and job data audits
o Benefits-impacting changes tied to union code updates
o Ensure data accuracy and compliance with labor laws, union agreements, and organizational policies.
Employee Information Maintenance: Process and validate employee personal data changes:
o Address updates, Email and phone number changes
o Direct Deposit / Banking information updates
o Social Insurance Number (SIN) updates
IT & Cross-Functional Coordination: Raise and manage IT service tickets related to:
o Phone number & Email address changes/updates
o System access dependencies linked to employee data changes
o Collaborate with Payroll, Benefits, HR BP’s, and IT teams to ensure seamless processing.
Required Skills & Competencies
o Strong understanding of HR operations, payroll inputs, and employee lifecycle management
o Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)
o Strong analytical and reconciliation skills
Preferred Qualifications
o Bachelor’s degree in human resources, Business Administration, Commerce, or a related field
o 7–10 years of experience in HR Operations, Payroll Operations, or Order management
Ex TCS Employees can't apply
PAN and DOB are required for profile creation
Role
Operations Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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