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Call center Agents - Mandarin Speakers

Gratitude Inc
1780 Views
2 months ago

Call center Agents - Mandarin Speakers

1-3 Year(s)
2 - 3 Thousand p.m
Selangor (Kuala Selangor)
Selangor (Kuala Selangor)

Job Description

Key Skills

Mandarin Communication Skills Call Centre skills

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Salary: Basic: RM 2800 + KPI: RM 500





 



Age Requirements: Below 35 years





 



Education Level: SPM and above





 



Work Schedule: 6 days a week, 7 a.m.–11 p.m.





 



Job Type: Full-time





 



We are currently hiring dynamic and multilingual individuals for the position of call center agents at our Ara Damansara location. The ideal candidates will possess a strong command of Cantonese, Mandarin, and English, as well as the ability to read and write in traditional Chinese characters.





 



Responsibilities:





 





  • Handle incoming calls from customers with professionalism and courtesy.



  • Conduct assessments based on language proficiency to align with specific projects.



  • Utilize excellent language skills in Cantonese, Mandarin, and English to provide top-notch customer service.



  • Complete tasks related to reading traditional Chinese characters as an essential requirement.



  • Meet and exceed Key Performance Indicators (KPIs) to ensure service excellence.





  •  




 



Requirements:





 





  • Previous customer service experience is highly preferred.



  • Proficiency in reading and writing traditional Chinese characters is a must.



  • Age below 35 years.



  • Education level of SPM and above.





  •  




 



Working Conditions:





 





  • 6 days a week, with working hours from 7 a.m. to 11 p.m.



  • Physical attendance at the work location in Ara Damansara is required on a daily basis.





  •  




 



Salary Structure:





 





  • Basic Salary: RM 2800



  • KPI Bonus: RM 500





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Location Preference:





 





  • Candidates must reside in close proximity to Ara Damansara.





  •  

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Call center Agents - Mandarin Speakers in Mumbai & Delhi

Kenneth Okongo

Recruiter - Gratitude Inc

NA, kenya

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