Customer Service Representative | Palawan | Day Shift
Job Description
Key Skills
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Sitel Group® and SYKES are now Foundever™.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Mission: At Foundever™, we make things simple.
Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.
Why join us?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
We are focused on creating YOUR best moments with you for your:
- Growth
- 84% of our associates say they have been given opportunities to grow and develop (MAX Survey 2022)
- 93% of managers promoted from within (internal data)
- 77% of our associates say there are growth opportunities for them at Foundever™ (MAX Survey 2022)
- Wellbeing
- 7 out of 10 associates feel their wellbeing is prioritized (MAX Survey 2022)
- 8 out of 10 associates say they have flexibility in the way that they work (MAX Survey 2022)
- 40K-strong global wellbeing community (EverBetter 2022)
- Gold 2022 Stevie® winner for Great Employer
- Belonging
- 4.1(out of 5) global rating for diversity & inclusion (Glassdoor)
- Leader in diversity (Financial times & Statista 2023)
- 86% of our associates believe that diversity is valued (MAX Survey 2022)
- Best company culture, best company for diversity, best company for women(Comparably 2022)
- Purpose
- 5,874new hires from language proficiency programs (2022)
- Since 2017, we have recorded over 1,000 CSR activities
- 43% of women in tech accounts
Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Role
Fresher
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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