Banking Account CSR - Finance Support - 1 Year BPO Exp

Gratitude Inc

5 Views

14 hours ago

Banking Account CSR - Finance Support - 1 Year BPO Exp

1-14 Year(s)

₱ 25 - ₱ 26K p.m

Job Description

Key Skills

Business to Business (B2B) Call Center BPO Voice Process International Call Centre B2B. Call Centre skills International BPO

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Banking Account CSR - Finance Support - 1 Year BPO Exp - Onsite Philippines

Location: Philippines - Onsite

Work Setup: Shifting / Onsite

About the Role:

We are hiring a Customer Service Representative for our Banking & Finance account. You will assist customers with their banking and financial concerns, ensuring accurate and timely resolution while delivering outstanding service.

Job Details:

Role: Customer Service Representative - Banking & Finance

Location: Philippines - Onsite

Work Setup: Shifting / Onsite

Whats in it for you:

Competitive salary package - Industry-leading pay for Banking accounts

Career growth and development opportunities - Advance your career in Finance BPO

Collaborative and supportive work environment - Great team culture and training

Your Role:

Handle inbound customer inquiries about bank accounts, transactions, and financial services

Provide step-by-step assistance and resolve issues with professionalism and empathy

Maintain confidentiality and handle sensitive information with care

Properly document all interactions and comply with policies and procedures

Collaborate with support teams to ensure customer satisfaction

Who were looking for:

SHS graduate or completed 2 years in college / university

Minimum 1 year BPO experience is required

Good to excellent English communication skills - Written and verbal

Willing to work onsite

Amenable to Banking and Finance account

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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