Concentrix (CDO) - 6 Months BPO Experience Require

Concentrix CDO - CSR | 6 Months BPO Exp Required | Onsite*

*Company:* Concentrix

*Location:* Cagayan de Oro (CDO) - Onsite

*Type:* Full-time

*Industry:* BPO / Customer Service

*Experience:* At least 6 Months BPO Experience Required

*Setup:* Onsite, Shifting Schedule

*ABOUT THE ROLE:*

Concentrix CDO is hiring Customer Service Representatives. Deliver excellent customer service and grow your career with a global BPO leader!

*KEY RESPONSIBILITIES:*

- Handle customer inquiries and provide accurate solutions

- Collaborate with internal teams to deliver excellent service

- Troubleshoot issues and improve service quality

- Track progress and contribute to continuous improvement

- Meet KPIs, quality metrics, and CSAT targets

*QUALIFICATIONS:*

- HS Grad (Old Curriculum) / SHS Grad / College Undergrad / College Grad accepted

- At least 6 months BPO experience required (voice or non-voice)

- Strong problem-solving and communication skills

- Willing to work onsite in Cagayan de Oro

- Can start ASAP

*BENEFITS & PERKS:*

- Competitive compensation package

- HMO + government-mandated benefits

- Paid training from Day 1

- Career growth with a global BPO leader

- Collaborative culture and learning support