Transcom Bacolod - CSR & TSR
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Transcom Bacolod Careers - CSR & TSR - No Call Center Experience - High School Grads Welcome - Start ASAP
*Company:* Transcom - Global BPO Leader
*Location:* Bacolod City - 100% Onsite (WFO) - Start Your BPO Career!
*Industry:* BPO / Customer Service / Technical Support Representative
*Salary:* Competitive Package - Paid Training!
*Work Setup:* Full-Time Onsite - No Experience Needed!
Kickstart your BPO career with Transcom Bacolod! We are hiring Customer Service and Technical Support Representatives - No experience required! Perfect for fresh graduates and first-timers looking to enter the BPO industry.
*About Transcom:*
Transcom is a global BPO leader known for excellent workplace culture and career growth. Join our Bacolod site and build your future in the BPO industry - we welcome first-timers!
*Key Responsibilities:*
- Handle customer inquiries via voice and provide excellent customer service
- Provide technical support assistance and troubleshoot basic technical concerns
- Resolve customer concerns professionally, efficiently, and with empathy
- Document interactions and ensure customer satisfaction
- Meet performance metrics and contribute to team success
*Qualifications:*
- Good to excellent English communication skills
- 18 years old and above
- At least Senior High School Graduate / College Level / College Graduate
- No BPO experience required - Fresh graduates and first-timers are highly encouraged!
- Willing to work onsite in Bacolod City on shifting schedule
- Can start ASAP
*Benefits & Perks:*
- Competitive Salary Package
- Paid Training Provided - Learn while you earn!
- No Experience Required - Perfect for Fresh Grads & Career Shifters!
- HMO plus Government-mandated benefits
- Career Growth Opportunities with Global BPO Leader
- Supportive and fun work environment - Start your BPO career with Transcom!
Apply now - Transcom Bacolod Careers - CSR & TSR - No Call Center Experience - High School Grads Welcome - Start ASAP!
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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