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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR- Voice Accounts (Audio / TV / Financial) | HGS Bridgetowne QC

57 Views 3 days ago
Experience 1–12 Year(s)
₱
Salary ₱ 19 – 25K p.m
Location NA
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Job Description

Customer Service Representative - Voice Accounts (Audio / TV / Financial) | HGS Bridgetowne QC | Virtual Interview*


*Company:* HGS - Hinduja Global Solutions

*Location:* Bridgetowne, Quezon City (Onsite)

*Accounts:* Premium Voice - Audio Equipment / TV / Financial

*Process:* Virtual Interview Available

*Employment Type:* Full-time

*Work Setup:* Onsite, Voice, Shifting Schedule


*About The Role:*

HGS Bridgetowne is urgently hiring Customer Service Representatives to support premium international brands. Join us and handle exciting accounts in Audio Equipment, TV, and Financial services!


*Key Responsibilities:*

- Handle inbound inquiries for premium international brands (Audio, TV, Financial)

- Provide accurate information and efficiently resolve customer concerns

- Deliver exceptional customer service and ensure customer satisfaction

- Meet quality and productivity targets


*Qualifications:*

- At least 6 months BPO international voice experience required

- Good to excellent English communication skills

- Willing to work onsite in Bridgetowne, Quezon City on a shifting schedule

- Can start ASAP


*Benefits & Perks:*

- Competitive salary package with night differential and performance incentives

- Day 1 HMO with 1 free dependent plus life and medical insurance

- Retirement benefit package

- Paid training and career development opportunities

- Opportunity to support premium international brands

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO Call center

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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